Support & FAQ

Last updated May 12, 2026

Quick start

1. Launch the app and tap an instrument from the grid.
2. Allow microphone access when prompted.
3. Play any string — the analog gauge shows pitch deviation in cents.
4. AUTO mode (green pill above the strings) detects which string is closest to the pitch you're playing.
5. Tap any string to manually lock onto it.

Frequently asked

Does Maqam record my audio?

No. Audio is processed on your device in real time and immediately discarded. Nothing is recorded, saved, or transmitted off the device.

Does it work without internet?

Yes — Maqam is 100% offline. The tuner, metronome, and all instrument data work without any network connection.

How accurate is the pitch detection?

Maqam uses FFT-based pitch detection with smoothing, giving roughly ±0.5 cent accuracy at the sweet-spot zone. The needle gauge highlights ±15¢ as the in-tune band.

What instruments are supported?

24 instruments across five regional families:

• Bağlama family (9): long-neck, short-neck, meydan, divan, çöğür, bozuk, tambura, bağlama curası, tambura curası
• Ottoman classical (6): ud (Turkish + Arabic), kanun, mızraplı tanbur, yaylı tanbur, klasik kemençe, Cüneyd Orhon kemençesi, lavta
• Folk (2): cümbüş, Karadeniz kemençesi
• Greek (3): bouzouki, lyra (Cretan + Pontian), baglamas
• Levantine + Caucasus (2): buzuq, Azerbaijani tar

What does AUTO do?

When AUTO is green, Maqam listens to the pitch you're playing and automatically picks the closest matching string from the current tuning. Tap any string to override and lock onto it manually; tap AUTO again to return to auto-detect mode. Free users get 30 seconds of AUTO per session; Pro users get unlimited.

What's in Maqam Pro?

A monthly subscription ($1.99) or one-time lifetime unlock ($29) that adds:

• Unlimited auto-detect
• All 50+ alternative tuning düzens (Misket, Hüseyni, Hüzzam, Eviç, Sürmeli, Kayseri, Acemaşiran, Sabahi, Segâh)
• 12 Bolahenk ahenk presets (Mansur, Kız, Süpürde, Bolahenk, etc.)
• AEU 24-perde microtonal notation display
• 53-TET Holdrian Koma precision mode
• Audio recording of tuning sessions
• Wider metronome time signatures (5/4, 6/4, 7/4, 9/4, 10/4)
• Custom düzen creation

How do I restore my Pro purchase?

In the app: Settings → Pro section → Restore Purchases. Make sure you're signed in to the App Store with the same Apple ID you used to buy Pro.

How do I redeem a code?

Inside the app: Settings → Pro section → Redeem Code. Or from the paywall, tap HAVE A CODE? and enter your code. Codes are case-insensitive but hyphens matter.

How do I cancel my monthly subscription?

On your iPhone: Settings app → [Your Name] → Subscriptions → Maqam Pro → Cancel Subscription. You'll keep Pro access until the end of the current billing period.

How do I delete my data?

Maqam doesn't store any personal data, so there's nothing to delete from our side. Removing the app deletes all local preferences (selected instrument, A4 reference, etc.).

Still need help?

Email hello@maqam.pro — we usually reply within 48 hours.